Set up charges:
$60.00(g) per colour for cups, paper plates, cup sleeves and swizzle sticks.
Napkins - low volume, ink printed $45.00(g).
Napkins - low volume, foil stamped $100.00(g).
Napkins- high volume, $100.00 (g) per colour.
Production time: 10-15 working days after all approvals are received on most items.
Higher volumes will take longer. Contact customer service for current production times.
After a PO is sent to us, we will respond with a faxed sales order, art proof, and credit card authorization form. We require all copies signed to proceed with production. Orders will be delayed until all approvals are received.
Rush service: Offered on certain products @ 20% extra or $50.00(g) minimum.
Check with factory for availability and timing.
ARTWORK: We require vectored art in EPS format. Illustrator version CS2 or lower.
Unless advised, we size artwork to best fit the imprint areas. Art must be sent in proper format. Any changes, including typesetting will incur a minimum art charge of $50.00(x) per hour. Thin lines under 1 pt and font under 8pt will disappear or fill in. No halftones or gradients. Logos with circles on cups will appear oval due
to the taper of the cup. Screens, plates, and films remain property of The Printed Drinkware Company.
PROOF: No cost for a faxed proof. Additional charge of $5.00(x) per proof revision,
plus applicable art charges indicated above. Please allow 1 working day for proof.
Preproduction samples: We can offer preproduction samples only on certain products.
Over/Under: We attempt exact counts on most items.
High volume items are accepted and subject to +/- 10% and billed accordingly.
Standard Inks: Our standard uncoated ink colours are: Red 032, Black, White, Reflex Blue,
Process Blue, Green 341, Pantone Yellow, Orange 21, Pantone Violet, Pantone Purple.
There is no extra charge for using standard ink colours.
PMS Match: Uncoated PMS ink colour match is $40.00 (g) per colour. WE DO NOT GUARANTEE PMS MATCHES due to variations in substrate materials, substrate colours, light source interpretation, pH levels of paper, and recycled content in the products.
SHIPPING: All shipments are FOB Woodbridge, ON and when available, Lewiston, NY. Carriers: UPS, FedEx, Purolator, Vitran. We are not responsible for freight delays, customs brokerage charges, duty/tax charges or product damages after the goods leave our factory. All claims are to be made by the distributor to the carrier. Split shipments @ $10.00(g) each location.
Payment: We accept Visa and Mastercard. Uncollected invoices are forwarded to third party collections. All legal and administration charges will be added to the invoice.
Samples: Samples are free. We encourage sample requests to avoid product misrepresentation. All samples are sent regular post. For expedited service, please provide your courier and your account number.
Less than minimum is not available.
Cancellation of order after final approvals are received will be billed according
to what costs have been incurred. Restocking fees on blank products are 30%.
Size and product descriptions may change without notice due to availability.
Due to oils, resins, molds, and dye lots used in manufacturing, products could vary in colour,
show abrasion marks, dots on the image or scratches. This is considered normal and not a defect.
We do not process Glass or Ceramic.
Other products and styles are available. Contact us!
We support all recycling efforts. Our products are
environmentally friendly and recyclable!
